FAQ
Our Frequently Asked Questions (FAQ) are broken down into user groups. Each group has categories of the most frequently asked questions, all tailored to each of the user groups.
Contributors
If you don’t have a RVHOBO assigned user name and password, or need to see what you have to do, see the Getting Started page.
- Conerstone : If on the right hand side of the toolbar, you see a link that says “Edit with Conerstone”.;
- Upfront: If on the left/center side of the toolbar you see “Upfront”;
- Word Processor: ONLY use this if NEITHER of the above two selections are not available, If on the left/center side of the toolbar you see “Edit Page”;
If either of the Designer Editors is available (only one will be displayed) on the toolbar, the page must be edited using the Designer. Click the link to edit the page.
Note: “Informational” or “News” style pages may have been created with our premium, online word processor, available in the Dashboard. This is generally the case for Blog Posts, but pages can also be created/edited in this manner. If that is the case, you will edit them using the Word processor the same way you do emails and other documents. NEVER edit a visually edited page with the Word Processor as it will destroy the page. The same is true the other way around. Whatever editor was used to create the page, is the one that must be used to edit the page.
If you clicked on one of the Designer Editors, you will see an icon rotating in the center of your browser that replaced the page. In a few seconds you will see the page, but now on the left side, you will see a toolbox that will allow you to edit the items on the page. What kind of editor is dependent on what was used to originally create the page.
We’ve found for the most part, you will probably be editing or inserting text or pictures. Depending on which editor you will be using:
Designer Editor: Just click on the text or image you want to edit/replace, and your toolbox (on the left) will display the appropriate editor which you will use to edit the text, images or insert new images.
Word Processor: You have two choices, the “Visual Editor” with buttons and menus just like most Word Processors. You can also edit images contained in the document by clicking on the image and an image editor will appear.
The Word Processor also has a “Text Editor” available for those that prefer or need to use raw HTML. It is advised that unless you are proficient with HTML, you are advised to use the Visual Word Processor.
More Information:
- Conerstone : If on the right hand side of the toolbar, you see a link that says “Edit with Conerstone”.;
- Upfront: If on the left/center side of the toolbar you see “Upfront”;
- Word Processor: ONLY use this if NEITHER of the above two selections are not available, If on the left/center side of the toolbar you see “Edit Page”;
If either of the Designer Editors is available (only one will be displayed) on the toolbar, the page must be edited using the Designer. Click the link to edit the page.
Note: “Informational” or “News” style pages may have been created with our premium, online word processor, available in the Dashboard. This is generally the case for Blog Posts, but pages can also be created/edited in this manner. If that is the case, you will edit them using the Word processor the same way you do emails and other documents. NEVER edit a visually edited page with the Word Processor as it will destroy the page. The same is true the other way around. Whatever editor was used to create the page, is the one that must be used to edit the page.
If you clicked on one of the Designer Editors, you will see an icon rotating in the center of your browser that replaced the page. In a few seconds you will see the page, but now on the left side, you will see a toolbox that will allow you to edit the items on the page. What kind of editor is dependent on what was used to originally create the page.
We’ve found for the most part, you will probably be editing or inserting text or pictures. Depending on which editor you will be using:
Designer Editor: Just click on the text or image you want to edit/replace, and your toolbox (on the left) will display the appropriate editor which you will use to edit the text, images or insert new images.
Word Processor: You have two choices, the “Visual Editor” with buttons and menus just like most Word Processors. You can also edit images contained in the document by clicking on the image and an image editor will appear.
The Word Processor also has a “Text Editor” available for those that prefer or need to use raw HTML. It is advised that unless you are proficient with HTML, you are advised to use the Visual Word Processor.
More Information: